WARRANTY POLICY
Kachina Bikes LLC warrants its products to be free from defects in materials or workmanship for a period of 5 years for frames and 3 years for wheels from the date of original purchase. Applicable to the original purchaser only, non-transferable, proof of purchase is required.
This warranty is limited to the repair or replacement (at the discretion of Kachina Bikes LLC) of a defective item. If you feel you have a warranty issue or concern, please contact Kachina Bikes LLC for assistance.
THE WARRANTY DOES NOT COVER:
Damage or wear and tear caused by accident, crash, large impact, abuse, neglect, or overstress of any kind.
Modified, misplaced, or misused.
The product has been improperly maintained, adjusted, or repaired.
Normal wear and tear.
Cosmetic issues such as decals, clear coat, and anodizing scratches.
Damage or deterioration of the surface finish or appearance which has no effect on the function.
The original serial number has been intentionally removed or damaged.
Damage caused by natural disasters.
Shipping charges or other service fees.
All other bike components.
Kachina Bikes LLC is not responsible for any injury or liability resulting from the use of frames, wheels, or products sold by Kachina Bikes LLC.